Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Major Cities (Karachi, Lahore, Islamabad, Rawalpindi): 2–4 business days
• Other Cities & Remote Areas: 3–7 business days

Delivery timelines may vary slightly due to weather conditions, courier delays, or high order volume.

Shipping Charges

• Standard Delivery: Charges may apply based on location and order weight
• Free Shipping: Available on selected products or promotional offers (if applicable)

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email. You can track your parcel through the courier service website.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan. Please ensure you provide a correct phone number and address for smooth delivery.

Delivery Attempts

Our courier partners will make 2–3 delivery attempts. If the parcel is not received, it may be returned to us.

Delays & Issues

While we aim for timely delivery, delays may occur due to unforeseen circumstances. In such cases, we appreciate your patience and cooperation.

Incorrect Address

Please ensure your shipping details are accurate. We are not responsible for delays or losses due to incorrect or incomplete addresses.

Contact Us

For any shipping-related queries, feel free to contact our support team.